Information on Consumer’s Right of Withdrawal

Right of Withdrawal

You have the right to withdraw from this Contract within a period of fourteen days without having to state any reasons.
The withdrawal period of fourteen days commences on the day on which you or any third party you specified but who is not the forwarder has taken possession of the last goods.
In order to exercise your right of withdrawal, you have to notify us, MPS International GmbH & Co. KG, Rohwedderstrasse 6, 44369 Dortmund, Germany, Phone: +49 231 - 93 69 7310 or info@mps-international.com, by sending a clear statement of your decision to withdraw from the Contract (e.g. by letter sent by post, or e-mail). You may use the standard withdrawal form here available but please note that this is not obligatory. For compliance with the withdrawal period, it will be sufficient that you send your notification of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this Contract, we are immediately and at the latest fourteen days upon receipt of your notification that you withdraw from this Contract obliged to return all payments that we have received from you including shipping charges (with the exception of any additional costs resulting from you having opted for a type of delivery other than the cheapest standard delivery we offer). For this refund, we use the same payment method that you used in the original transaction, unless we and you have expressly agreed otherwise; in no event will we charge you any fees in relation to this refund. However, we may refuse such refund until we have received back the goods, or until you have provided proof that you have sent back the goods, whichever is earlier. You are required to send back or hand over the goods to MPS International GmbH & Co. KG, Abtlg. Retouren, Rohwedderstrasse 6, 44369 Dortmund
immediately and, in any event, not later than within fourteen days of notifying us of your withdrawal from this Contract. This deadline shall be deemed observed if you have sent the goods before the fourteen-day period expires. You shall bear the costs of the return of the goods.

You have to provide compensation for any diminished value of the goods only if this diminished value can be attributed to any handling on your part that has not been necessary for testing the goods’ condition, properties or mode of operation.



Standard Withdrawal Form
(If you wish to withdraw from the contract, please fill in this form and return it to us.)

MPS International GmbH & Co. KG
Rohwedderstasse 6
44369 Dortmund

e-mail: info@mps-international.com

I/we (*) herewith withdraw from the contract that I/we (*) concluded concerning the purchase of the following goods (*) / the provision of the following service (*)


ordered on ___________________ (*)/received on _______________________(*)

Name of consumer(s) ______________________________________

Address of consumer(s)


Date, signature of consumer(s) (only if notification is given on paper)

(*) Delete as appropriate